And depending on what kind of update this is, it's a 15 minute reprogram.

So far Ford has been pretty cool about taking care of things like this. Their dealer service network doesn’t know shit about the EVs and corporate has been mostly helpful to customers while they get things figured out. I fully expect this to change in the next 3-5 years when they either declare things to be working as intended or that EVs are a failure and buyers are now on their own.