I cancelled Amazon Prime awhile ago when the customer service took a nose dive and I realized too many of the 3rd party vendors were using Amazon as their defective products outlet.

But I actively and permanently skipped out on an Amazon Prime subscription because they refused to give me a pro-rated refund on the remaining 8-9 months of service after I cancelled. They literally told me that they start with the pro-rated amount, then subtract out the cost of all the "free" movie/show/music rentals as well as all the "free" shipping on orders during the time you've had prime, and you only get whatever remains (if anything). Within the first 3 -4 months, I had already accrued enough "free" $5.99 shipping and $3 - $4 rentals that it exceeded the $100 or whatever cost of a prime membership was back in those days, so I got no refund. Bunch of crooks.

No surprise, I'm completely on board with folks kicking Prime to the curb.