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As if the tip actually goes to the dashers.
(lemmy.world)
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this post was submitted on 03 Jan 2024
579 points (87.7% liked)
Mildly Infuriating
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You've got the wrong model. DoorDash is not an employer, and Dashers are not employees. Dashers are not assigned shifts, or expected to clock in and out at specific times. Dashers are free to refuse offers they don't want to take.
DoorDash is a "broker", not an employer. They attempt to connect a customer to a vendor and a Dasher. What you pay DoorDash is a brokerage fee, not a service charge. Your "tip" is not a tip: it is a bid for the Dasher's delivery service. The Dasher is not obligated to serve you; if you want service, you need to offer payment for that service and find someone willing to provide it at that price.
Right...they are a middle man that only exists to extract money from other people's work. Customers have to pay them for the privilege, restaurants have to pay them for the privilege, and then customers have to pay the driver to actually deliver it. Why anyone would use these services, let alone work for them, is beyond me...