The IRS was very aware of it as it had been going on for years. There were numerous complaints and lawsuits that the IRS were made aware of as they happened.

Intuit spent millions annually lobbying anyone who would accept their money and were permitted to remain part of the free-file program for years with their famously deceptive software.

The IRS and lawmakers have all been complicit in allowing this to happen for an extended period of time.

Just curious, why are you defending Intuit or the IRS? It seems an odd position to take. I've never encountered someone with this position before.