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Is the bot/troll situation getting worse?
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Thats pretty much how I view it as well.
Being a jerk can have many faces and there are a lot of people right on the edge of getting in trouble but not quite. Those are also the worst people to work with IRL. They fall up the ladder and are usually pretty incompetent.
If they are repeat offenders, I confront them in the places I mod since I dont want them hollowing out the community by this constant low key abrasion.
Others who just have a hot temper I leave mostly alone until they really go overboard.
Thats how I do it and thats what I think is best. Obviously not everyones opinion though.
I have a dream of creating a community where people can argue about factual questions and give citations, with an AI moderator that will award points for things that are demonstrated based on solidly factual citations and no points for things that are someone yelling with increasing firm confidence that their opinion is the right one. My dream is (a) the AI moderator could be made to work and (b) it would cause people to lose the "me and my agreeing-people are right about everything by definition" mentality that's pretty easy to develop in a forum where you can literally say anything at all without getting any feedback aside from other people telling you they agree or disagree.
Probably my dream on counts (a) and (b) both is incorrect, but it is my dream. In my dream it works.
I find that an insanely good idea. Let me know if it works out. I‘d join.