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DocuSign to lay off 6% of workforce, or about 440 jobs
(www.cnbc.com)
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this post was submitted on 07 Feb 2024
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You're talking 8,000 employees.
And I'd bet all that server management is done by a subcontractor in the data center (having worked in enterprise for decades, this is how it's done).
FTEs often don't even touch production, they work things out in Test/Pre-prod, then document it, and hand it off to Change Management and their change vendor (those folks in the data center).
Those change engineers do changes for multiple clients, which makes their time less expensive since they're fully utilized.