349
submitted 8 months ago by L4s@lemmy.world to c/technology@lemmy.world

Fridge failures: LG says angry owners can't sue, company points to cardboard box::NBC Bay Area’s Consumer team filed a report focused on faulty fridges, and then, viewers responded resoundingly about their own refrigerator problems....

you are viewing a single comment's thread
view the rest of the comments
[-] aelwero@lemmy.world 177 points 8 months ago

LG effectively has said that their owners manual and a cardboard box have authority over the courts. Clearly, as the courts have nullified it, they fucking dont.

All I see is a damned good reason to ban arbitration agreements outright. If you want to arbitrate a tort, you should be required to motion the court for it.

[-] ArchAengelus@lemmy.dbzer0.com 56 points 8 months ago

I agree. I think arbitration should be limited to one-off cases, not class action lawsuits because you sell a faulty product.

[-] punkideas@lemmy.world 25 points 8 months ago

It shouldn't be allowed for contracts of adhesion (take or leave it contracts for consumers). Mandatory binding arbitration should be limited to business to business negotiated contracts.

[-] AA5B@lemmy.world 7 points 8 months ago

Arbitration should be allowed any time, never mandatory. Among other things, this would help balance the overwhelming power of the corp since they would want to encourage arbitration treating you fairly there

[-] badbytes@lemmy.world 2 points 8 months ago

Yeah, by the time you even received the agreement, it's already bought and usually delivered and or installed.

this post was submitted on 01 Mar 2024
349 points (98.6% liked)

Technology

59374 readers
3328 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS