You’ve experienced the Greater Internet Fuckwad Theory in practice. For all you know that statement could have been made by someone who’s never needed an IBM product/solution, or is 16, living in mummy and daddy’s basement. For those of us with 20+ years in software, we know what you do and contribute. While I may not always agree with the philosophies of IBM’s solutions, you fill a super important need in many areas where not that many people have the capability to play. I’ve hired from and lost people to IBM and have nothing but positive things to say; there’s very much a customer-focused execution culture.