submitted 8 months ago* (last edited 8 months ago) by mihnt@lemmy.world to c/jellyfin@lemmy.ml

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Getting a lot of color wash when watching videos in the client. End up having to drop the resolution really low to make it behave. Are there any ways to make it stop doing this?

EDIT: Found Delfin on software manager. Seems to be behaving for now. Thanks to everyone that responded.

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[-] unlawfulbooger@lemmy.blahaj.zone 3 points 8 months ago* (last edited 8 months ago)

Things to check:

does this happen on all clients for the same video(s)? (Browsers/computers/phones/tvs)
does this happen for all videos on the affected client(s)?

What color is the color wash?

Sounds like the video is using some kind of encoding that the client isn’t handling correctly.

[-] mihnt@lemmy.world 2 points 8 months ago

does this happen on all clients for the same video(s)? (Browsers/computers/phones/tvs)

Yeah, I usually check this stuff but the only place I watch the videos on my Jellyfin server is my PC. Though my kid never said anything about color washing on her devices and she watches them on like 5 different devices.

does this happen for all videos on the affected client(s)?

So do, some don't. It was mostly 265 that was giving me issues. Though 264 would do it from time to time.

What color is the color wash?

Green, blue, sometimes red.

Sounds like the video is using some kind of encoding that the client isn’t handling correctly.

That's what was confusing me because it was the official server and the official client giving me issues.

Delfin seems to be ok though it's GUI is kinda poop.

[-] unlawfulbooger@lemmy.blahaj.zone 2 points 8 months ago

I’ve had a similar issue with a purple wash with HDR content; my TV wasn’t displaying it correctly but it was fine on my phone.

Unless you are transcoding a particular video, the server has nothing to do with it since it’s just sending the raw video stream.

On your PC the client probably uses the OS’s capabilities for decoding, so that depends on the hardware you have and the codecs that are installed. I can’t really help with that, but there’s gotta be more information out there.