this post was submitted on 20 Mar 2024
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World of Warcraft

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What's going on with Blizzard support? (fedia.io)
submitted 2 years ago by mugthol@lemmy.blahaj.zone to c/wow@lemmy.ml
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9 Days average wait time is crazy long

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[–] gerbler@lemmy.world 24 points 2 years ago (1 children)

Believe it or not, blizzard support was once considered the best. They were effective, fast and they even stayed in character when possible for added fun. Then they got outsourced...

[–] Anticorp@lemmy.world 2 points 2 years ago (1 children)

I started playing back in WotLK and it was already not great. It got slowly worse the longer I played.

[–] Muehe@lemmy.ml 3 points 2 years ago

Support outsourcing started shortly before TBC launch.