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submitted 7 months ago by Clbull@lemmy.world to c/technology@lemmy.world
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[-] IrateAnteater@sh.itjust.works 309 points 7 months ago

It kind of blows my mind that forced arbitration is legal at all.

[-] r00ty@kbin.life 105 points 7 months ago

I think in the case of forced agreements (both Roku not having a way to select disagree and disabling all hardware functionality until you agree, and blizzard not allowing login to existing games including non-live service ones) no reasonable court should be viewing this as freely accepting the new conditions.

If you buy a new game with those conditions, sure you should be able to get a full refund though, and you could argue it for ongoing live service games where you pay monthly that it's acceptable to change the conditions with some notice ahead of time. If you don't accept you can no longer use the ongoing paid for features, I expect a court would allow that. But there's no real justification for disabling hardware you already own or disabling single player games you already paid for in full.

It'll be interesting to see any test cases that come from these examples.

[-] lanolinoil@lemmy.world 37 points 7 months ago

I see 1 class action where the consumers get screwed and the company gets a slap on the wrist

[-] BearOfaTime@lemm.ee 8 points 7 months ago

Right?

Amazes me how many people cheer on these class action suits, and when I remark that class action screws the consumer and benefits the company, lemmites downvote to oblivion.

I got my first class action reimbursement at age 19...for perhaps $5.

Today I see one about twice a year, again for about $5 each. I don't even bother replying to get my check - it's simply not worth the effort.

The class-action system is a scam to benefit the wrong-doers, not to give strength to a class. What company would prefer 2 million court cases vs a single case? They want to prevent that first individual case from happening, at all, let alone from winning. If one case wins, the ambulance chasing lawyers would crawl out of the wood work and line up for their payout. The legal fees alone would be 10x+ any class-action settlement.

[-] lanolinoil@lemmy.world 2 points 7 months ago
[-] ysjet@lemmy.world 23 points 7 months ago

The problem here is "reasonable court." One party in the US has spent decades stacking the courts with unreasonable judges who will agree to anything a corporation hands them.

[-] HaywardT@lemmy.sdf.org 18 points 7 months ago

I think you are correct. A contract requires "consideration." You got nothing for agreeing to the new contract, so I don't think it is legal.

[-] madcaesar@lemmy.world 46 points 7 months ago

Somone said that it isn't and isn't enforceable to but no-one has the time money or will to fuck around with that.

[-] Magrath@lemmy.ca 10 points 7 months ago

Depends on the country. This wiki article goes over a bunch of countries. https://en.m.wikipedia.org/wiki/Arbitration_clause

[-] anlumo@lemmy.world 16 points 7 months ago

The governments all around the world are probably in favor of it, because their big “donors” want it and it lowers costs for the judicial system for them. It’s a win-win from their perspective.

[-] Spiralvortexisalie@lemmy.world 8 points 7 months ago

The real reason for arbitration is that it usually costs hundreds to initiate and the rules can be murky. In comparison most places in America you can file a small claims suit for $20 and are given help by the court/government.

[-] HakFoo@lemmy.sdf.org 11 points 7 months ago

It also creates no precedent. You lose, you pay out one angry customer, but the next one who tries, you get a fresh attempt to convince the arbitrators you were right.

In a real court, the first loss woukd be leveraged against you by everyone else in similar straits, even if it wasn't a class action.

[-] Spiralvortexisalie@lemmy.world 1 points 7 months ago

NAL and stare decisis is definitely not as strict in arbitration but arbitration generally has to follow state court rules or it will get invalidated including use of precedent. Most court decisions never get published anyway so its essentially the same loss.

[-] BearOfaTime@lemm.ee 3 points 7 months ago

I hadn't considered small claims (though I've filed, and won, several small claims cases myself).

It would be great to teach people how to use the small-claims system - Imagine these companies having to deal with these courts in every state.

They'd probably default (not show up), and have judgements against them, then the complainant would be stuck trying to enforce the claim (it's not automatic). In the end, Corp would see this as a win... Until it became a news story that "Corp X has hundreds of unresolved judgements"

[-] Spiralvortexisalie@lemmy.world -1 points 7 months ago

I am sure everybody’s situation is different but luckily for me as a New York Resident, between long arm statues and the interconnectedness of banks/Wall st everybody has to pay or forfeit their bank access 🤣

[-] lanolinoil@lemmy.world 5 points 7 months ago

Corporations are people and they have so much more money and time to fund their interests than individuals do.

this post was submitted on 25 Mar 2024
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