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AI nowaday is like Bluetooth 20 years ago: they put it everywhere where it's almost never useful (feddit.it)
submitted 6 months ago by vodkasolution@feddit.it to c/showerthoughts@lemmy.world
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[-] Zink@programming.dev 2 points 6 months ago

And judging from the prompts many customer service lines use, there are also a lot of people who call customer service for the simplest/dumbest reasons. Wouldn’t be the first dummies kept us from having nice things.

But I’ll 100% acknowledge that even with perfect customer service, 99% of companies will enshittify it with AI if it promises to save them money.

this post was submitted on 20 Apr 2024
698 points (94.6% liked)

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