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this post was submitted on 01 May 2024
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The screenshots are awful, but your statement is pure speculation, and likely just wrong. It's pretty easy to encrypt images.
First it's not speculation, PII is protected information. As a company you cannot collect it without properly storing it, nor can you collect it without prior authorization. Second, the odds that they're encrypting the images is pretty damn low as they're not actively looking for PII and just cheating software.
I know PII is protected, and a company like Riot is audited. I'm sure something in their TOS says they can collect the information, as BS or unenforceable as it is.
They're probably multi-cloud, but I know they are a huge AWS customer because they have a giant booth at re:Invent every year. AWS has pretty easy ways to encrypt data and even detect if it has PII. They'd encrypt or redact the images because the potential of capturing HIPAA or PCI information is too great a risk.
If anything, trust that the company is profit driven and will avoid that risk. They're still garbage and kernel level anti-cheat sucks, but we shouldn't be spouting that unencrypted stuff as fact.
Until otherwise noted, I am going to take the cautious route on this one. I've worked with a lot of fortune 500 companies and they love to do shit the cheapest way possible.