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This makes sense
(sh.itjust.works)
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I've heard of people refunding games or past purchases getting their accounts deactivated. For example, if your kid wracks up a $1,000 in Fortnite skins on PlayStation and you say "fuuuuck that, give me a refund because I'm not paying for that shit" they will most likely just ban your account.
The chargeback will get you your money back when you have a legitimate case. They are not legally allowed to stop you from doing a chargeback, they are allowed to no longer do business with you. This is actually what many companies will do if you chargeback.
I was actually very unsure which of you was right, but the best source I could find was this, and software on an online store is specifically exempted from the 14 day cooling off period.
I guess it would depend on whether remote deactivation would be considered a faulty product?
that is a chargeback, not a refund
Y'all sure are specific about your meme texts
Even though the marginal cost for Sony is as close to $0 as could be...