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this post was submitted on 20 May 2024
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I see statements like this often, especially about Tesla, but I've never seen or heard reviewers mention it as a problem compared to other cars.
Originally low maintenance cost was pushed as a huge advantage for electric cars, because an EV has fewer components that are likely to break.
But particularly Tesla has been criticized for often very expensive repairs, but also other EV's where a new battery that may be harmed driving over something, can cost as much as a new car. Where on an ICE car it would be a minor repair.
The reason their repair service is expensive and slow is because it is mobile.
We are used to bringing our cars to the repair shop when they need service.
With Tesla the repair shop comes to you and that is much more expensive and time consuming to do.
They also refuse to replace individual battery cells which may need service, and they insist you buy an entirely new battery altogether.
I feel like I usually hear this in the context of bodywork or collision repair, which is just as likely as any other car to be needed. Like the lead time on replacement body panels is months long because no dealers so sucks if you get in a wreck. That may have changed since however many years ago though.
The battery is typically covered under the warranty or lease agreement, in some manner, so the cost usually isn’t a problem for most people. But, as you said, the parts availability can be a massive issue.
True yeah. Downtime has gotta be especially problematic for fleet usage.
Their mobile service numbers are a tiny fraction of their service appointments. Mobile service isn't why it's slow and expensive, Elon is.