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I feel called out
(sh.itjust.works)
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this post was submitted on 01 Aug 2023
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I used to work with internet service for trains. I remember one support ticket filed by the train conductor:
"Internet doesn't work"
No info regarding area
No info regarding when
No info regarding which carriage
...or even which train.
Well, I managed to jump through a few hoops, figuring out the schedule for this particular individual, and could deduce which train at least. Nagios reported everything as fine, but sometimes Nagios can lie, so I tracked it down and did the usual diagnostics onboard. Couldn't find anything wrong.
I phoned up the guy and it turned out he'd forgotten to enable wifi on his phone.
have you been im it long enough to see some that used their cd drive a coke holder.
I've done that myself.