As a shareholder (which I'm not), it's absolutely amazing.

As a human being though... it's simple to look at the history of the company, from its inception based on nepotism and locking-down was hitherto the common good, to going from one place of monopoly (OS, app, cloud) to another (extending to whatever is trendy at the moment e.g XR with HoloLens, AI with OpenAI, etc).

It's IMHO one of the very worst thing that could have happened to humanity in terms of cognitive empowerment. Apple is not far behind but in terms of locking up an entire ecosystem but Microsoft, sadly, is doing it better.

To clarify what I mean is that Microsoft is the business embodiment of learned helplessness. Most people would shrug at the quality of software they provide, the price, etc ONLY because they are convinced, wrongfully so, that they are is no legitimate alternative. If users were actually able to chose, not being coerced into but properly chose, by experiencing alternatives, the World would be totally different. Instead of having computer users who feel an adversarial relationship to their devices, we would have a much stronger relation of "this is MY device" the same way a lot (not all) of people have a repair toolbox at home. They know they can try to fix something in THEIR home, even improve it. Most people understand it won't be easy, they might mess it up, but it's possible to try. Not in software, and that's entirely Microsoft "success". Maybe in an alternative reality others, like Apple, would have made that happen to, but in our reality I blame Microsoft, Bill Gates upbringing from his legal mindset father and well connected mother.

We could have a world were users own their devices, have a challenging yet empowering relationship to technology, starting with software, and instead we have exploitative learning helplnessness. So yes, Microsoft is that bad.