I'm not entirely sure. Any time I go there is just full of huge groups of employees just hanging out chatting with eachother, then they swarm you as soon as they see a customer walked in.

My best guess is that because the demographics in this city skew way older, they need a lot of staff to help a lot of non-tech-savvy customers? That, or the owner isn't very concerned about spending money on staffing for whatever reason.

Honestly, while it does make me uncomfortable to go there, I'm overall in favor of it because it means more local jobs, which is always (well, almost always) a good thing. Like, it seems like a really chill job that pays above minimum wage, so I say those employees should milk it for all it's worth, haha.