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McDonald’s will stop testing AI to take drive-thru orders, for now
(www.theverge.com)
This is a most excellent place for technology news and articles.
As I said if you know what you want the cashier is usually faster and easier. However I don't eat at any single fast food place very often. So even if I know sort of what I want I don't remember exactly what toppings, flavours and sizes are available. If I was ordering I would probably just pick whatever common order I would expect can work, but I appreciate that I can see a list of options and do a bit of browsing.