this post was submitted on 17 Jun 2024
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McDonald’s will stop testing AI to take drive-thru orders, for now (www.theverge.com)
submitted 10 months ago by neme@lemm.ee to c/technology@lemmy.world
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[–] mightyfoolish@lemmy.world 13 points 10 months ago* (last edited 10 months ago) (2 children)

Why not just have a touchscreen menu then? You already need large screens so people can confirm the AI recorded their order correctly and this will skip the need of a person manning the drive through menu. You could even include options to "hold the pickle", etc.

[–] enleeten@discuss.online 6 points 10 months ago (3 children)

Or like a mobile app that works reliably and doesn't completely suck?

[–] SendMePhotos@lemmy.world 7 points 10 months ago

Or a mobile app that doesn't force people to waive their rights to sue on October 23rd, 2023

[–] mightyfoolish@lemmy.world 3 points 10 months ago* (last edited 10 months ago)

This would also be nice. Usually, I only order fast food if I can place a call first (Indian, Chinese, Mexican, Pizza, etc). Grubhub fees are ridiculous or and apps are always taking your data.

[–] drawerair@lemmy.world 1 points 10 months ago

Yes, 👍 apps.

The issue with touchscreen kiosks is that some have short arms.

On another note, I get the benefits of computer-voice-operated drive-thrus. No need to use your phone. If your phone's 🔋 is 3%, you can still buy food.

[–] frostwhitewolf@lemmy.world 2 points 10 months ago (1 children)

I've often wondered this, they have them inside all the stores here but not on the drive throughs

[–] blackbirdbiryani@lemmy.world 2 points 10 months ago (2 children)

Maybe it's an issue of weatherproofing, or maybe vandalism?

[–] frostwhitewolf@lemmy.world 5 points 10 months ago

Maybe, but they already have screens there so this wouldn't change much. I guess reaching a screen from your car could be a bit awkward though.

[–] ours@lemmy.world 1 points 10 months ago

ATMs have tackled both issues for decades.