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submitted 4 months ago by ericbomb@lemmy.world to c/memes@lemmy.ml

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According to research ending every call with "Have I resolved all your issues?" Reduces how often people call back.

But yeah if you want to upgrade your product, it takes 5 inbound calls because of the steps. All but the last one could be automated.

I got yeeted.

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[-] AnUnusualRelic@lemmy.world 2 points 4 months ago

I'm pretty sure that's how most corporate software stays afloat.

[-] ericbomb@lemmy.world 3 points 4 months ago

Well I did say "for same reason lots" XD so yeah, basically.

Then sales reps can rope in new people with "It's industry standard! It's easy to hire people who know this!"

this post was submitted on 27 Jun 2024

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