this post was submitted on 23 Dec 2024

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Discord sued by users claiming Nitro subscription is too difficult to cancel (www.dexerto.com)

submitted 4 months ago by moe90@feddit.nl to c/technology@lemmy.world

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[–] HawlSera@lemm.ee 9 points 4 months ago

Not surprised.

They keep offering these "Free Trials" of Nitro, but then they wanted me to put in a credit card in order to claim it?

Last I checked free means I'm not handing over shit.

But hey I know what's up, they just want me to forget I have Nitro, bill me for a month when I do, and then make it difficult to cancel knowing that I can't just tell my bank to dispute the charge because then they'd ban my account.

That's why the second the Free Trial needed a card, I just backed out of it.

When are we switching to Revolt?

[–] brie@programming.dev 9 points 4 months ago (1 children)

Will it lead to the exodus towards Matrix/Element? If I have to pay for messaging, I'd rather cut the middleman.

[–] Netrunner@programming.dev 5 points 4 months ago* (last edited 4 months ago) (1 children)

Not yet. It's just not ready yet and people are picky about what chat features they now need.

I wish tho.

[–] brie@programming.dev 3 points 4 months ago (2 children)

What keeps your posse on discord?

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[–] donuts@lemmy.world 8 points 4 months ago

Friendly reminder you can cancel your trial version / free month if you have activated one recently, and you'll keep the perks until your trial runs out.

Glad they are going for this, although it seems a bit weird that they aren't going for bigger players that have similar or worse tactics.

[–] OmegaLemmy@discuss.online 8 points 4 months ago (1 children)

it's not hard, though? I live in Turkey so I don't get protected by EU

Even then, it's still a single button press

[–] viking@infosec.pub 3 points 4 months ago

People are barely literate these days, I'm not surprised.

[–] Mandy@sh.itjust.works 7 points 4 months ago

Idk where they live but pressing cancel can't be that difficult surely.
Unless they changed that.

[–] neidu3@sh.itjust.works 6 points 4 months ago* (last edited 4 months ago)

I never saw a reason to give my not-do-hard-earned money to discord, but I have done so elsewhere online, and I will continue to do so.

My approach is always the same: I use this one card I have that is by default blocking online purchases. But I can through my bank app allow online purchases for the next hour. Works great for those "free" trials that require your card details, hoping you'll forget to subscribe.

[–] warm@kbin.earth 2 points 4 months ago

Huh? Every trial I have had, it's been like two button presses to cancel.

[–] doggle@lemmy.dbzer0.com 2 points 4 months ago

Can they sue crunch fitness next?

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