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As you may have seen Plex decided it was OK today to send an email showing me what my friends have been watching. To be clear, this is Plex telling other people what I've been watching from my server, with my files, and this is not OK.

https://imgur.com/a/DYR4wlh

We all knew it was a matter of time before Plex started collecting data on our libraries and sharing it with advertisers. What happened to their "we don't know, and don't want to know, what is on your server"?. This, for me, is proof that those fears were absolutely founded in reality. On what planet would I ever want this information to be shared with friends on family on an OPT OUT basis?

It's totally unacceptable to collect this data in the first place. It's totally unacceptable to share this information with uniquely identifiable information. And it's totally unacceptable to do this without explicitly asking me if it's OK.

Unfortunately there is nothing you can do about this as a server admin, because technically these are Plex users and their marketing email preferences are controlled on the user side in the Plex website preferences. Not on your server.

This is an absolutely egregious overreach.

Thank goodness there are alternatives available in the form of Jellyfin and Emby. I left my Plex server up after the Jellyfin January challenge we did on the Self-Hosted podcast but because of this I feel that I have no choice but to take it down for good.

(page 3) 50 comments
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[-] mauvehead@alien.top 1 points 11 months ago

Don’t forget every email provider who accepted the email (and all three letter agencies who monitor unencrypted email) also have that info now as well.

[-] greenlightison@alien.top 1 points 11 months ago

Plex crossed the line a long time ago.

[-] Atomz00@alien.top 1 points 11 months ago

Yeah gross.

I have 7 people who use my plex. They have all been provided logins. I set up gmails for them etc so they dont get anything. But still.

[-] Scary_le_Poo@beehaw.org 1 points 11 months ago

I think you only got this because you are the server owner, which you already have access to all that info.

[-] sweptself@alien.top 1 points 11 months ago

I hope jellyfin comes fully to samsung tvs soon since the only thing stopping me from moving to jellyfin is my dad uses a samsung tv and I live to far away to go sideload it for him

[-] Chronotaru@alien.top 1 points 11 months ago

There's nothing you can do to stop Plex collecting the data, but you can at least stop your friends seeing what you're watching by adjusting the privacy settings.

[-] BearClaw0048@alien.top 1 points 11 months ago

Literally exploring other options. Plex, your days are numbered, cause this is BS! 🤬🤬🤬

[-] CornerHugger@alien.top 1 points 11 months ago

Wow. This did step.over a line. Disgusting move by Plex.

[-] AnOscillatingOcelot@alien.top 1 points 11 months ago

Now everyone knows all my weird kinks! How am I supposed to explain my weird milk, baby diaper, shaming fetish to them? Unless...

Lol, time to use alternative media servers.

[-] Killer2600@alien.top 1 points 11 months ago

You guys are so lucky, you got the e-mail. Plex didn't send me any e-mail.

Reading the comments, I guess you all never go and never have gone to the movies being so secretive about others knowing what you've watched.

[-] ultimation@alien.top 1 points 11 months ago

If the software is free, you pay with your privacy

[-] meh_ninjaplz@alien.top 1 points 11 months ago

Get rid of Plex and use Emby

[-] anossov@alien.top 1 points 11 months ago

Surely Plex is off-topic in this sub

[-] machstem@alien.top 1 points 11 months ago

I switched to jellyfin when my internet was dead and I couldn't quite get my content to work.

Jellyfin is decentralized and is 100% free

I haven't found an option that plex has over jellyfin yet

The subtitles bug I get on my ShieldTV is a little weird but after they started pushing live TV with ads, I decided to abandon it.

I have had a lifetime pass since year 2

[-] hezden@alien.top 1 points 11 months ago

Its been a long time since i was a plex user, can someone explain how they get ahold of that data from your selfhosted solution?

[-] red0herring@alien.top 1 points 11 months ago

You should probably read the entire EULA before you get all angry and self righteous.

[-] OzwaldoLebowski@alien.top 1 points 11 months ago

You can turn that off...

[-] Mandus_Therion@alien.top 1 points 11 months ago

You Plex and Emby users deserve what you get

Jellyfin is only good choice

[-] Desert_Concoction@alien.top 1 points 11 months ago

It’s not necessarily from your server, even if you just mark a movie/show as “Watched”, it’ll show up on your feed. No one will know if it’s from your server or not

[-] VexingRaven@alien.top 1 points 11 months ago

This is why they forced everybody through a privacy settings prompt recently.

[-] fat_shibe@alien.top 1 points 11 months ago

Left Plex for Emby (when they started adding their own content and marketing it to me) few years ago, never looked back. You are absolutely right, one email like this and I’m gone. Emby does what it’s supposed to do and just that, that’s all I care about. Jellyfin looks cool too..

[-] AtticusGhost@alien.top 1 points 11 months ago

I know what the discussion on my favourite podcast is gonna be next week. This is kinda shenanigans. Ive had plex SO bloody long I dont remember ever getting this option to set it. Now I only have 1 friend, but still. Setting changed.

Edit: I commented on why im still using Plex the other day

My Jellfin server has crashed a few times for no ryhme or reason without having touched it for a couple of weeks (no patches, no watchtower for docker, just dead). Plex has been fine.
Plex has proper intro skipping.
I was able to set up parental controls on Plex very quickly without any headache.
The wife/kid factor. Plex was/is easier for them.
The amount of time I have invested into managing Plex over the past decade is still less than I have into managing Jellyfin in the past 3 years.
Lifetime plexpass was gifted to me.

[-] WanderingSimpleFish@alien.top 1 points 11 months ago

Œuf I hope this isn’t occurring in Europe…

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this post was submitted on 21 Nov 2023
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