Can you elaborate on the difficulty for users? the laptop users go to a url and log in which has to be the most simple of anything. The Apple TV users will need to use infuse because imhe Swiftfin is just not even close to ready even though I really appreciate a native Apple client being worked on. iOS users I would guess infuse is the best option there. Android I’m not familiar with these days (anyone know the best client?) The only thing I’m not sure at all about is Xbox, Roku, fire stick etc. anyone got input on those?

I myself am planning on making the switch in early 2024. I’ve been running them side by side with Jellyfin as a backup but just for me no users, early 24 I’m switching to Jellyfin and eventually shutting down Plex I’m 99% sure at this point it’s just the right move to make.

IMO the only thing Plex has over Jellyfin is a native client on every platform. Infuse works great and is well worth $10 a year but I’m not sure what to do for the platforms I mentioned above. Otherwise for actual video playback Jellyfin has always worked much easier and more flawless than Plex.

Im not a developer and I truly appreciate Jellyfin and will make a relatively decent donation to the project when I switch fully, but to me it feels like they already did the part I would have assumed was the hard part and got the whole thing working excellent and I’d have thought the clients were the easier part. Clearly that’s not the case and it for sure takes a lot of man hours to make clients for so many platforms. If they improve the client options I think it will make sense for everyone to switch sooner than later. In the meantime I already have to use infuse on my Apple TV because the Apple TV Plex client chokes on certain h265 videos etc. so my actual experience should be the same using infuse for Jellyfin. Only thing missing would be skip into I guess.