this post was submitted on 03 Sep 2025
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Fuck AI

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Does anyone have links to proper research or statistics regarding the negative impacts or poor quality of AI in business processes?

My sister in law, who is an accountant and doesn't understand computing outside of Excel (in other words, not at all), has been put in charge of a project to offload as much work onto AI as possible.

She's been sent on a course regarding how to set up an AI instance, and has no idea where to go with it ... I'm not sure if she's being set up for failure, or if the upper management are incompetent, or if they're going through the motions to keep stock prices up. Since this is a large multinational, it could be all three at the same time.

I'd like to help her manage expectations of those above, so that she doesn't get burned when it all inevitably fails, hence asking for links to studies :-)

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[–] SharkWeek@lemmy.blahaj.zone 11 points 2 days ago (1 children)

In other news, on a smaller scale I was given a similar task, but I just fiddled with a single AI instance for an afternoon. I said it was shit, and my boss took me at my word. Job done.

[–] ZDL@lazysoci.al 2 points 13 hours ago (1 children)

My boss tried to introduce AI workflow into the office. Within six months people quietly dropped it and he quietly didn't notice it because it was actively making things slower and worse.

[–] SharkWeek@lemmy.blahaj.zone 2 points 12 hours ago

Seems par for the course, TBH!

When our company got it's own AI instance there was a big announcement, then a couple of months later I (just a supervisor) was asked to evaluate it, and there's been no word of it since.

[–] FriendOfDeSoto@startrek.website 9 points 2 days ago (1 children)

I think your sister is stuck in an unenviable position. This shit is new. All good studies that I would label reliable information are surely yet to come. The lab coats are just getting ready to dig in. And everything that's out there on the internet today is piecemeal or corporate PR.

[–] SharkWeek@lemmy.blahaj.zone 2 points 1 day ago

Hum, yeah good points ... it feels like lots of management types are glomping onto this at a rate far above what I would have expected for something with so few statistics / proofs of concept.

Thank you

[–] Epzillon@lemmy.world 6 points 2 days ago (1 children)

Maybe not related to your situation but first thing i remembered was seeing this linked yesterday:

https://arxiv.org/abs/2507.09089

[–] SharkWeek@lemmy.blahaj.zone 1 points 1 day ago

Cool, thanks - not a bullseye, but tangentially close so it might come in useful :-)