this post was submitted on 13 Sep 2025
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I have a reoccurring issue when there's a new graphics driver update through the PopShop. Once the update begins the screen goes completely black and doesn't come back on.

Usually I wait a while and then I have to force shutdown the computer and then afterwards (if the driver finished updating) everything is fine.

Anyone know a workaround for this or some better solution?

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[–] just_another_person@lemmy.world 9 points 2 days ago* (last edited 2 days ago) (1 children)

The driver is swapping out and being reinsertered. Depending on your card and monitor, you may just need to unplug and replug your monitor to force it to switch/set mode.

If it's killing your desktop session as well, that sounds like something you have installed is problematic as this shouldn't happen.

If you can still ping and ssh into the machine, it's still fine and doing what it should, but some other combination of things are causing your display to not come back online.

[–] wesley@yall.theatl.social 3 points 2 days ago

I think that's a good idea. I can't believe I didn't try unplugging the monitor.

I don't know what I would have that could cause it. I just have an out of the box Pop OS install with steam and some other regular apps. All I do on this computer is browse the web and play games for the most part.

[–] dinckelman@lemmy.world 5 points 2 days ago

Switch to a different tty, and see what the journal says

[–] shiftyeyes@piefed.social 3 points 2 days ago

I had the same issue on popos Cosmic alpha and I couldn't login to the desktop, kept getting error messages since it probably didnt finish upgrading before I powered down manually, so I had to hit

Ctrl + Alt + F2

Logged with usename and password into terminal

Some terminal commands that fixed it for me (not necessarily in this order)

sudo dpgk --configure -a

sudo apt update
sudo apt full-upgrade
sudo apt autoremove
sudo apt autoclean

I'm running Cosmic and have been having issues with updates through popshop. Running updates manually through terminal has been more reliable, otherwise i gotta run sudo apt full-upgrade every now and then to fix whatever broke with popshop upgrades.

Good luck.

[–] NatoBoram@lemmy.wtf 3 points 2 days ago (1 children)

That doesn't happen on my machine, so I can't exactly test it and report back, but

Can you try updating in a tty? If the desktop crashes, tty sessions should be unaffected. Maybe it's just a bad version or something and it'll get resolved once the updates are properly installed.

[–] wesley@yall.theatl.social 1 points 11 hours ago

Well it's happened multiple times now. I think it went wrong once and I did have to update within a TTY session to fix it.

Maybe I should just do that by default. Still, it feels like I shouldn't have to?

[–] adhocfungus@midwest.social 2 points 2 days ago

I have nothing productive to add, but I will say the same thing happens on my Windows 11 laptop from my work. And updates are forced by the management protocols, so every couple weeks I lose my screen until I restart. Classic Nvidia.

[–] one_knight_scripting@lemmy.world 1 points 2 days ago (1 children)

Do it over tmux. When the screen goes out switch tty, and load up the tmux session to see if it is finished.

Or is it dead even from that?

[–] wesley@yall.theatl.social 1 points 11 hours ago (1 children)

Not sure what tmux is. I tried to open the terminal using the function commands but I was having a hard time remembering which one. I tried several keys and none of them were working.

Next time it has another update I'll try to be more prepared

[–] one_knight_scripting@lemmy.world 0 points 7 hours ago* (last edited 7 hours ago)

tmux is a terminal multiplexer. Basically if you made the session in tmux, the terminal would still be an active session and you could pull it from another tty.

Or you could do it over ssh.