Generally, deliveries are OK (I think this just depends on the quality of the local workers) but there seem to be more problems further up the chain in the offices or depots. For example, I sent off the form to replace old stamps with the QR coded versions several months ago, and never heard anything back, so that's a fiver down the drain. My small act of protest will be to refuse to buy any postage from now on, and try to use alternatives if I absolutely need to send anything physical.

edit: I actually contacted RM about it: they said the stamps were sent out, and agreed to send another lot, so that worked out OK.

Worked for royal mail as postie for nearly 15 years now, was an incredible job and a decent company to work for but now they are racing to become Amazon whilst also trying to ger rid of the uso ( government agreed 6 day a week mail service that hits targets) we are tracked and given more work than possible and they are now bringing in a new workforce on terrible contracts for less money. Our strikes did nothing because the company is rogue asf.

Now that you mention it, I have recently started occasionally getting next door's post through my letterbox although I'm pretty sure I have the same postwoman as before!

Just like everyone else right now, posties are overworked, underpaid and crippled by "targets".