AceTKen

joined 2 years ago
MODERATOR OF
[–] AceTKen@lemmy.ca 6 points 1 month ago

Maybe steps in for John Candy, yes. But never, never replaces John Candy.

[–] AceTKen@lemmy.ca 1 points 1 month ago

That deeply depends on the company and the certifications you'd acquired along the way. Some companies I worked at required an ever-escalating number of MS certs. For us, it's a bit different though.

I always say that it's easy to train someone in tech if they've got that mindset, but it's damn near impossible to train someone to be good with people. We pride ourselves on being good people first so we generally don't hire outside of other people we've worked with in the past.

[–] AceTKen@lemmy.ca 1 points 1 month ago* (last edited 1 month ago) (2 children)

Thanks!

The main office is in Calgary, but we have branches in Halifax and Vancouver as well. We're looking to acquire a branch manager for Vancouver, or a sole-prop or MSP in Medicine Hat or basically anywhere else in Canada that would like an easier job and shares in an actually good company / co-op. Heck, a brilliant sales person would also be awesome.

[–] AceTKen@lemmy.ca 5 points 1 month ago* (last edited 1 month ago)

Yeah, I was sort of taken aback at the level of open hostility here. I thought Linux users were pretty happy with getting the OS out there.

Anyway, I'll check out Zorin! Much appreciated. Firefox and Thunderbird are already in use everywhere we can get people to ditch Chrome.

[–] AceTKen@lemmy.ca 2 points 1 month ago* (last edited 1 month ago)

Explain to me how I'm making money off it, please.

Read my posts throughout this thread. As I said, the Linux stack is not a money maker, it’s more of a passion thing. Also, we’re not “selling it,” it’s something to outfit soon-to-be-sidelined Windows 10 systems with. It will literally cost me more money and hours to keep them from filling a landfill than it would to just dump them. There is no profit motive. No company will sign with us because of this service and no company will leave us if we can’t provide it. Your entire premise is faulty.

I make the same per-machine monthly fee as an MSP no matter if the client runs Windows, Linux, or MacOS. The OS is a thing to be maintained by us, not sold. Hell, we provide hardware and software to clients at cost. We profit off nothing but our MRR. We're very open and honest.

If someone really writing the name and use of software that may help users and having an MSP donate monthly to FOSS is bad, then I don't know what to tell you - we're fundamentally different people.

And yeah, if I ask a chef what an odd seasoning they use on a dish is and they get all huffy and say "I'M NOT TELLING YOU FOR FREE!" then they're probably an ass.

[–] AceTKen@lemmy.ca 2 points 1 month ago* (last edited 1 month ago) (1 children)

Actually, I'm rather sure you're missing the point. Explain to me how I'm making money off it, please.

Read my posts throughout this thread. As I said, the Linux stack is not exactly a money maker, it’s more of a passion thing. Also, we’re not “selling it,” it’s something to outfit soon-to-be-sidelined Windows 10 systems with. It will literally cost me more money and hours to keep them from filling a landfill than it would to just dump them. There is no profit motive. No company will join us because of this and no company will leave us if we can’t provide it. Your entire premise is faulty.

I make the same monthly fee as an MSP no matter if the client runs Windows, Linux, or MacOS. The OS is a thing to be maintained by us, not sold. Hell, we provide hardware and software to clients at cost. We profit off nothing but our MRR. We're very open and honest.

If you really think that saying the name of software that may help users and having an MSP donate monthly to FOSS is bad, then I don't know what to tell you - we're fundamentally different people.

[–] AceTKen@lemmy.ca 2 points 1 month ago (1 children)

DB0 has a rather famous record of banning users who do not agree with AI. See !yepowertrippinbastards@lemmy.dbzer0.com or others for many threads complaining about it.

You have no way of knowing what the scale would be as it's all a thought experiment, however, so let's play at that. if you see AI as a nearly universal good and want to encourage people to use it, why not incorporate it into things? Why not foist it into the state OS or whatever?

Buuuuut... keep in mind that in previous Communist regimes (even if you disagree that they were "real" Communists), what the state says will apply. If the state is actively pro-AI, then by default, you are using it. Are you too good to use what your brothers and sisters have said is good and will definitely 100% save labour? Are you wasteful, Comrade? Why do you hate your country?

[–] AceTKen@lemmy.ca 1 points 1 month ago (1 children)

Nearly 11 years. We have 8 employees and 3 branches.

[–] AceTKen@lemmy.ca 8 points 1 month ago* (last edited 1 month ago) (1 children)

We have been around for nearly 11 years now and have had a few requests for something that isn't Microsoft or Apple. We agree with the clients.

[–] AceTKen@lemmy.ca 4 points 1 month ago

Yeah, I do. I love I.T. work and messing with computers. I have, in fact, stated that if the government paid 100% of my expenses and I didn't need to work that I'd run computer literacy camps and still do I.T..

[–] AceTKen@lemmy.ca 9 points 1 month ago* (last edited 1 month ago) (1 children)

Already do! We support every project we use with roughly equivalent "license fees" to what we'd pay to non-FOSS.

[–] AceTKen@lemmy.ca 5 points 1 month ago (3 children)

OpenSuse

Oh neat, I didn't know that this existed! Thank you very much! It seems like it would take the sting out of hand-configuring every workstation we deploy.

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submitted 1 month ago* (last edited 1 month ago) by AceTKen@lemmy.ca to c/linux@lemmy.world
 

Not sure if this is the right place for it, but would anyone be interested in assisting an MSP in helping refine our Linux Stack?

Our goal is to take companies that are currently using a Windows stack and move them over without too much retraining on the user's part.

Our current stack is Linux Mint, LibreOffice, a custom RMM agent, and a few bits and bobs that differ per client, but that's all malleable. We have a stack, I'm just interested in anything that may make it better. Of note, we donate to FOSS monthly for roughly the licensing fees of the non-FOSS alternative that the clients would be using.

EDIT: Further info for some incredibly hostile replies who are seeking to purposely get offended...

As an MSP, the monthly client fee remains the same regardless of if the clients are on Linux, MacOS, or Windows. I assure you, we're not winning new converts with Linux and hoping to capture some untapped market. This isn't a money-maker. We are avoiding e-waste and upcycling machines for free on our own dime. If the client doesn't want to convert, we donate the systems when they are discarded to one of the nonprofits we support for free. Again, switching clients to Linux wouldn't make us any money as we don't bill for project fees. If anything it would make us less money because we're not trying to sell new objects to the client and are signing ourselves up to train and deploy to them. There's no sneaky evil hidden agenda here.

I was never looking for someone to design the entire implementation, just one or two comments saying something to the tune of "X distro / software is easier for newbies, take a look!" or something.

 

Reminder: This post is from the Community Actual Discussion. We try to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are highly encouraged as no-discussion downvotes don't help anyone learn anything valuable. For other rules, please see this pinned thread. Thanks!

We’re back! Instead of putting a neutral topic in the introduction, I'm placing a bit of opinion on an issue to see if it helps spur discussion. We are also actively seeking moderators and people who enjoy discussion (and understand that being wrong is an important part of being a better person)! Send me a message if you’d like to help out.

This week, I'd like to discuss something that I've not seen discussed much elsewhere.

Many on Lemmy are the type to want to see their government go through a revolution of some kind and think that slow change is impossible, but what happens after? Say you get a group and topple the oligarchy or shitty government in power, what then?

Some Starters (and don’t feel you have to speak on all or any of them if you don’t care to):

  • How do you defend what you're building from those who have more resources than you?
  • What does the government look like?
  • Would you keep anything from the old systems?
  • What kind of leaders would you need?
  • How do you stop it from turning into the NEXT horrible thing?
 

Reminder: This post is from the Community Actual Discussion. We try to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are highly encouraged as no-discussion downvotes don't help anyone learn anything valuable. For other rules, please see this pinned thread. Thanks!

We’re back! Instead of putting a neutral topic in the introduction, I'm placing a bit of opinion on an issue to see if it helps spur discussion. We are also actively seeking moderators and people who enjoy discussion (and understand that being wrong is an important part of being a better person)! Send me a message if you’d like to help out.

This week, I'd like to discuss something that's been a bit of an issue for me personally.

Lemmy (and Reddit before it) appears to have a problem with overly-aggressive bannings for perceived slights. In the topic linked above there were people permanently banning users from multiple communities (any they moderate - dozens in some cases) for single downvotes, 4 downvotes across a ten-month period, and bannings because a moderator thought they maybe sorta kinda read that a user may have had a negative thought about their pet issue.

I've personally been banned from Communities (and been sent some pretty vile PMs) for posting in our weekly threads here playing devil's advocate where I state hard questions that I do not necessarily feel are correct. They think they've discovered some secret agenda by finding posts I've made here and use them as "receipts" in order to dismiss anything they think they're reading that may be contrary to their opinion. Any context provided for the post falls on deaf ears.

I'm someone who operates on the idea of "If you can not defend an opinion from scrutiny, you should probably not hold that opinion."

To quote myself:

It’s pretty tragic that people can't handle opposing opinions. I think the activist nature of Lemmy is kind of a self-destructive spiral and people need to learn how to live with each other again. But I guess that’s the issue with modern social media as a whole… Nobody has any idea how to convince anyone else, only to yell at them louder.

Some Starters (and don’t feel you have to speak on all or any of them if you don’t care to):

  • Are niche Communities correct for banning anyone who downvotes?
  • Do downvotes represent a "disagree" button for you (this Community notwithstanding)?
  • Most importantly, what would it take to change this?
  • Does it help build the Community? What about the platform as a whole?
  • Is there a way to build a "safe space" without building an echo chamber online? Is that even a valuable thing to build?
 

Was recently banned from a whole bunch of DB0 communities for, as best as I can gather, downvoting once when I viewed by All (potentially accidentally while scrolling).

Important notes:

  1. I don't use scripts.
  2. I don't mass-downvote Communities. If I see a post I generally don't like when browsing All, I may downvote one post, block the Community and move on.
  3. Some of the communities I was banned from don't have any posts in them so I wouldn't have been able to downvote anything.
  4. Of all of these Communities, in my history I downvoted one post in one of them. Voting in this manner is not vote manipulation. It's quite literally a feature of the platform and as a mod of another Community, I would consider it pretty good etiquette.
  5. One of my bans reads "Appeal Granted, not a brigading member" but I'm still banned.
  6. I don't troll.

WTF is going on here?

EDIT - Updated Info from the conversation below: In the initial image, you can see two "ban waves."

The 10 bans three months ago stem from a single downvote in one Community. It was @Draconic_NEO@lemmy.dbzer0.com See here: https://discuss.tchncs.de/post/34853477

I was called out by name for a single downvote and culled from a score of Communities I did not participate in by them.

The other bans from two months ago are from four total downvotes over a 10-month timeframe in one Community.

I have also stated in this thread that I don't have issues with AI-gen images, but there are shoddy ones and well-done ones.

EDIT 2: Now unbanned from the ten Communities listed as "3 months ago" in my initial image, but have been banned from three more because of this thread with the reason given being "self-proclaimed anti-AI brigader" which are two things I didn't claim to be. God dammit Lemmy...

9
submitted 5 months ago* (last edited 5 months ago) by AceTKen@lemmy.ca to c/actual_discussion@lemmy.ca
 

Reminder: This post is from the Community Actual Discussion. We try to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are highly encouraged as no-discussion downvotes don't help anyone learn anything valuable. For other rules, please see this pinned thread. Thanks!

We're back! We're testing the waters with the new influx of people to see if this is valuable or not. We are also actively seeking moderators and people who enjoy discussion (and understand that being wrong is an important part of being a better person)! Send me a message if you'd like to help out.

This weekly thread will focus on The Future Of The USA. You may not be American (I'm sure not), but what happens with America can impact the world.

Some Starters (and don’t feel you have to speak on all or any of them if you don’t care to):

  • How do you feel things are going there?
  • How are they impacting relations with your country if you aren't from America?
  • Do you think things will get better or worse?
  • How do you think things could be made better?
  • What should other countries do to mitigate the damage that may be occurring?
  • What are your thoughts on tariffs?
 

Reminder: This post is from the Community Actual Discussion. We try to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are highly encouraged as no-discussion downvotes don't help anyone learn anything valuable. For other rules, please see this pinned thread. Thanks!

We're testing the waters with the new influx of people to see if this is valuable or not. We are also actively seeking moderators and people who enjoy discussion (and understand that being wrong is an important part of being a better person)! Send me a message if you'd like to help out.

This weekly thread will focus on games (board or video) that are fantastic, but have one extremely annoying aspect that doesn't fit, doesn't make sense, or makes the game worse.

No starters this time as there's tons of examples. Let me know yours and maybe what you did as a workaround or house rule (if applicable)!

10
submitted 7 months ago* (last edited 7 months ago) by AceTKen@lemmy.ca to c/actual_discussion@lemmy.ca
 

Reminder: This post is from the Community Actual Discussion. We try to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are highly encouraged as no-discussion downvotes don't help anyone learn anything valuable. For other rules, please see this pinned thread. Thanks!

We're back! We're testing the waters with the new influx of people to see if this is valuable or not. We are also actively seeking moderators and people who enjoy discussion (and understand that being wrong is an important part of being a better person)! Send me a message if you'd like to help out.

This weekly thread will focus on Political Purity Testing. The definition we will use for this discussion is here along with some real-world examples.

The attitude can essentially be summed up with "If you're not 100% with us, then you're against us."

Some Starters (and don’t feel you have to speak on all or any of them if you don’t care to):

  • Do you feel it is helpful or harmful to a side of an issue to purity test?
  • Do you feel these tests are encountered more as you enter extreme areas of thought?
  • Are there alternatives to purity testing that you'd rather see implemented?
  • Do you feel this happens more on the left or right wing, or is it roughly equal?
  • Here's a goofy quiz about which Canadian Political Party you most agree with. Take it and let us know the results if you feel like it! https://canada.isidewith.com/political-quiz
18
submitted 11 months ago* (last edited 11 months ago) by AceTKen@lemmy.ca to c/actual_discussion@lemmy.ca
 

Reminder: This post is from the Community Actual Discussion. You’re encouraged to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are appreciated. For other rules, please see this pinned thread. Thanks!

This weekly thread will focus on Helping Us Fix Weekly Topics. This Community seems to have a problem. I generally do my best to create open-ended topics that don't lead the reader to respond in any specific way, all while providing what I think are interesting starters. I've purposely picked other moderators that do not think the same as I do on many topics, but have the skill to explain why they feel the way they do. Results of all of this seem to be extremely limited.

If I try and introduce some opinion in a topic for people to pick at (even if I don't believe it), they tend to get very aggressive and seem to insult moreso than discuss. They focus on moral arguments instead of logical ones and abandon discussions when challenged which sort of defeats the purpose (and goes against the rules) of the entire Community to begin with.

Some Starters (and don’t feel you have to speak on all or any of them if you don’t care to):

  • Can we do anything with moderation or rules to help encourage you to respond more?
  • Are there any format changes you'd like to see that may help?
  • Do you ever feel that Lemmy is a more aggressive form of social media and therefore limit your discussion?
  • Does the activist nature of Lemmy help or hurt further adoption?
  • What topics would you like to see covered?
  • Is Lemmy even a good platform for discussion to begin with?
  • Would you like to be a mod and help out?
 

Reminder: This post is from the Community Actual Discussion. You’re encouraged to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are appreciated. For other rules, please see this pinned thread. Thanks!

This weekly thread will focus on Climate Change. We're not going to discuss if it exists (it very obviously does), but what we can do. I've seen a lot of blame thrown around, but not much on what can actually be done so I'd like to get some ideas on that front.

Some Starters (and don’t feel you have to speak on all or any of them if you don’t care to):

  • Should the focus be on individual actions or holding corporations accountable for their environmental impact?
  • Should governments prioritize investment in renewable energy over fossil fuels, even if it means higher short-term costs?
  • Is it more effective to implement strict climate change laws or to rely on voluntary measures and market-driven solutions?
  • Should countries be obligated to accept climate refugees displaced by environmental changes?
  • Is geoengineering a viable solution to combat climate change, or does it pose too many risks?
  • Should climate change education be mandatory in schools worldwide?
 

I tend to browse /All and by New on Lemmy. I went to respond on a thread on !vegan@lemmy.world to thank someone for a recipe that looked good, and found out I had been banned.

Odd, considering I hadn't posted to that sub at any point in the past. I checked the modlog to find that "Mod" had banned a bunch of people citing "Rule 5."

Their Rule 5 states: Bad-faith carnist rhetoric & anti-veganism are not allowed, as this is not a space to debate the merits of veganism. Anyone is welcome here, however, and so good-faith efforts to ask questions about veganism may be given their own weekly stickied post in the future (see current stickied discussion).

I (and hundreds of others) seemingly broke rule 5 of this community without ever posting there. What is going on?

And my apologies if this isn't the place for this, but I had no idea where else to post the question.

20
submitted 1 year ago* (last edited 1 year ago) by AceTKen@lemmy.ca to c/actual_discussion@lemmy.ca
 

Reminder: This post is from the Community Actual Discussion. You’re encouraged to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are appreciated. For other rules, please see this pinned thread. Thanks!

This weekly thread will focus on the sometimes painful art of being wrong.

I don't mean not having an opinion and then forming one, I mean having an opinion, and then having that opinion changed with new or more accurate information.

Some Starters (and don’t feel you have to speak on all or any of them if you don’t care to):

  • When was the last time you were wrong? What about something somewhat major?
  • What was it regarding?
  • How did it make you feel?
  • What do you feel is the best way to correct someone with an ingrained opinion?
  • Is it easier online or in person?
  • When do you give up on talking to someone?
  • Would you be open to a new thread type here where we create a Steelman post as a group? (eg. We start from questions and end up at THE post / article for finding information on a touchy subject)
 

Reminder: This post is from the Community Actual Discussion. You’re encouraged to use voting for elevating constructive, or lowering unproductive, posts and comments here. When disagreeing, replies detailing your views are appreciated. For other rules, please see this pinned thread. Thanks!

This weekly thread will focus on debate, discussion, and the lack thereof on social media (including Lemmy).

My apologies for "leading" a bit more than I try to normally in these weekly threads, however this is a topic that pisses me off in particular. Not only as a mod of a discussion-based community, but as someone who loves it when someone challenges me and proves me wrong / disproves my logic so I'd very much like to hear outside opinions on the topic. I can't even partially understand how people don't want to have a more cohesive / logically sound opinion.

Some Starters (and don’t feel you have to speak on all or any of them if you don’t care to):

  • Do you feel that discussion is worse now? If so, what caused it? If not, where may others get this feeling from?
  • Is it potentially a platform issue, or does it happen everywhere?
  • Does discussion even matter any longer? Why or why not?
  • Do you feel that more could be done to encourage discussion with outside views or are we better off just "bubble"-ing ourselves and blocking everyone we disagree with?
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