Making the font size adjustable requires hundreds of millions of dollars of investment! /s
I'm not surprised at the statistics. Redditors using third party apps were probably more likely to be hardcore users and contributors and not just consumers/lurkers. Taking away those apps without a suitable replacement was a totally braindead move, especially when your official app is inferior to almost every single third party app out there.
Holy shit, I didn't realize Car Talk with Martok was a whole series. Martok engaging in Darmok style conversation is amazing.