It’s not about the last €20¹. It’s about the last €18.45. How do you get €18.45 from an ATM?
Well, shit, that could be an answer too.. cashless banks could have a special kind of ATM that has no denomination limitations. Even my local grocer has a cash machine capable of dispensing all small denominations.
So there are several reasonable things they /could/ be doing, but there is no pressure on them to be competent.
¹ I will edit my post to make this more clear.
(edit) it just occurred to me this is a human rights violation. A very minor one, but against international law nonetheless. You cannot deprive someone of their property. UDHR Art.17:
- Everyone has the right to own property alone as well as in association with others.
- No one shall be arbitrarily deprived of his property.
Indeed, and it’s useful to be aware of that.. things like pinger numbers. But I certainly would not cut the bank any slack for their oppressive mandate that excludes people without a mobile phone.