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So I recently got an excuse rant about my opinions on federated tech. I think it's pretty much the best we can hope for in terms of liberating tech, with very few niches where fully distributed tech is preferable.

Needing a server places users under the power of the server administrator. Why do we bother? "No gods, no masters, no admins!' I hear you shout. Well, there's a couple reasons...

Maybe using software is just an intrinsically centralized activity. One or a few people design and code it, and an unlimited number of people can digitally replicate and use it. Sure, it may be free software that everyone can inspect and modify... but how many people will really bother? (Nevermind that most people don't even have the skills necessary.)

Okay, so we always kind of rely on a central-ish dev team when we use tech. Why rely on admins on top of that? I believe the vast vast majority of people doesn't have the skills and time to operate a truly independent node of a fully distributed tech. Let's take Jami as an example:

"With the default name server (ns.jami.net), the usernames are registered on an Ethereum blockchain."

So a feature of Jami is (for most users) implemented as a centralized service. Yikes. You could build and run your own name server (with less embarrassing tech choices hopefully), but who will really bother?

But say you bothered, wouldn't it be nice if your friends could use that name server too, and gain a little independence? That sounds a lot like decentralized/federated tech.

Keeping a decent service online is a pain in the butt. Installing SW updates, managing backups, paying for hardware and name services... nevermind just the general bothering to understand all that mess. And moderation, don't forget moderation. I'm saying it's not for everyone (and we should appreciate the fuck out of [local admin]).

I believe that servers and admins are our best bet for actual non-centralized tech. A tech-literate person tending a service for a small- to medium-size community is much more feasible than every person running their independent node (which will probably still depend on something centralized).

And maybe that's just the way we bring good ol' division of labour to the Internet. You have your shoemaker, your baker, your social media admin. A respectable and useful position in society. And they lived happily ever after.

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[-] rook@awful.systems 8 points 4 months ago

The notion of “professional moderator” should perhaps ring some alarm bells. Sure, some people will be good at that sort of things, but:

  • being a moderator can be stressful or even traumatic, depending on the sorts of stuff your site is subjected to. Mods must take breaks from time to time, and modding several sites at once to pay rent seems like a route to a mental health disaster.
  • mods opinions should broadly reflect the ethos of the site and at least some portion of its user base. Selecting mods from that user base is one way to do this… finding non-users who don’t need time to get up to speed with the local situation seems challenging, unless you’re running a very generic bland corporate platform.
  • ACAB. People who seek out mod powers should be given a good deal of side eye. Assholes lurrrve positions of power and authority, asshole mods wreck communities, and finding non-assholes in good mental health who have the time and are prepared do the often unpleasant task of moderating your community seems challenging.

treehouse.systems had a nice thread recently about their modding arrangement, but I can’t find a handy link to it right now.

[-] dgerard@awful.systems 3 points 4 months ago

The notion of “professional moderator”

aka the job known as Trust & Safety

[-] rook@awful.systems 4 points 4 months ago

Didn’t Silicon Valley have them all flung into the abyss? Or maybe they were just a myth made up to annoy venture capitalists?

(But yes, I probably should have said “freelance” rather than just “professional”. I haven’t actually thought very hard about how commercial moderation is done, beyond reading horror stories about Facebook)

this post was submitted on 06 Aug 2024
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