In reading about this I've seen some interesting concepts from scraping the edges of management cybernetics, focusing on organizations kind of like analogue information-processing systems. The one that really stuck in my mind is the accountability sink, am organizational function that takes the responsibility for some action or decision away from the people in the organization who actually do it and places it somewhere more abstract, like a process or a policy. This ties in to a lot of what we talk about here, since a lot of the tech industry these days seems to be about centralizing things around a few major platforms and giving the people who run those platforms as many accountability sinks as they can come up with, with AI being the newest.