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Hospitals adopt error-prone AI transcription tools despite warnings
(arstechnica.com)
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this post was submitted on 04 Nov 2024
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I work in judicial tech and have heard questions of using AI transcription tools. I didn't believe AI should be used in this kind of high risk area. The ones asking if AI is a good fit for court transcripts can be forgiven because all they see is the hype, but if the ones responding greenlight a project like that there will be some incredibly embarrassing moments.
My other concern is that the court would have to run the service locally. There are situations where a victim's name or other information is redacted. That information should not be on an Open AI server and should not be regurgitated back out when the AI misbehaves.
Don't court stenographers basically use tailored voice models and voice to text transcription already?
I don't get too technical with the court reporter software. They have their own license and receive direct support from their vendor. What I have seen is that there is an interpreting layer between the stenographer machine and the software, literally called magic by the vendor, that is a bit like predictive text. In this situation, the stenographer is actively recording and interpreting the results.