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this post was submitted on 13 Nov 2024
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Mildly Infuriating
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A bank I used for a mortgage has mandatory text message 2fa if they think you're on a new device (won't allow google auth/etc). And web browsers like firefox/brave block enough cookies/etc that it requires the "new device" authentication everytime I log in.
Problem is, for a couple months there was some delay with their text messages. It would take 10-20 minutes to send your 2fa code, and the code would expire after 5 min, meaning that by the time you got the code it was always expired and unusable.
Made it completely impossible to log in to pay my mortgage payments. Led to some really frustrating talks on the phone about how I didn't want to pay with a credit card over the phone, I wanted them to fix their damn system so I could log in and pay via bank transfer like usual.
Ah yeah I remember I had a service that had a delay with sending the 2fa code (can't remember if it was email or sms) but it got to the point where it was basically gambling on if I'd get into the account on that day or not lol. Glad it wasn't as important as mortgage payments though that sucks to hear.
What century do you live in where you have to actually log in to pay your mortgage?! 😂