submitted 1 year ago by Helfrd0771@lemmy.world to c/support@lemm.ee

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I tried to join this instance today, but never received the conformation email. When I tried to register, it said my email was already in use (for the first time I'm guessing).

Is there anything I can do to resolve this issue?

Thank you.

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[-] sunaurus@lemm.ee 2 points 1 year ago* (last edited 1 year ago)

Hey, unless you sent it from a different account, I have not received a PM from you (I just double checked as well). Please let me know if you still need help. If you still need help, please send an e-mail with details about what e-mail and username you signed up with to admin [at] lemm.ee and I can investigate further.

[-] inkaine@lemm.ee 1 points 1 year ago

Thank you for fixing the issue manually. :-)

For the server all emails to me were sent correctly, yet they never arrived. @sunaurus had to manually change to another email for me, which is now working.

this post was submitted on 11 Aug 2023

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