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this post was submitted on 18 Nov 2024
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Its uses are way more subtle than the hype, but even LLMs can have uses, occasionally. Specifically, I use one to categorize support tickets. It just has to pick from a list of probable categories. Nice and simple for it. Something humans can do just as easily, but when you have a history of 2 million tickets that need to be categorized, suddenly the LLM can do it when it would drive a human insane. I'm sure there are lots of little tasks like that. Nothing revolutionary, but still valuable.