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*edited post title to make it clear that this is a joke
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this post was submitted on 20 Nov 2024
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They should, but they instead taught the staff to demand why you don't want to. I refused in one place and was confronted with them demanding why I wasn't giving them one.
"Was there something wrong with my service? You know that the tip is shared between us and the kitchen...."
I'm not joking.
God, I encountered this once and had to ask for it to be removed. I countered with "are they paying you enough?"
A little backbone from a few customers will make them hate using this system enough, it can be hoped.
We had the shittiest service ever at Fogo de Chao and I tipped $20 on a $150 bill. The waiter actually followed us to the door questioning why the tip was low and insulting us.