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this post was submitted on 16 Aug 2023
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Blaming consumers, in this instance. You could well be right that the problem is internal but in that case that's where it needs to solved. Or if they want to get the support of consumers, be honest with their reasoning. Crying that the expectations of consumers are too high doesn't help at all. It just makes them seem out of touch with reality.
No, blaming CEOs and the c-suites