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this post was submitted on 16 Aug 2023
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Linus Tech Tips
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Wow quick and decisive action by CEO to call in external investigation. Reading Linus' response, it doesn't even appear that he would consider external investigation. He states that HR would conduct a thorough review. I'll be frank, I don't trust Colton to run the HR review.
I bet once this issue is resolved, we might see Terren bring in external subject matter experts to completely overhaul LMG business operations. HR consultants, Operations and Logistics consultants, Finance, etc. Up until now, LMG was/is run by a self-taught/self-made/learning-on-the-job crew. Can't do that when you're now a corp.
Edit: I would love to sub to a channel called TBT (Terren Business Tips) 😂
It is HIGHLY silly to even imply these woes are from a, "learn-on-the-job" crew/etc.
Many of the allegations are about basic factual information being wrong and a terrible work environment.
Those DO NOT naturally show up in any ol' little work environment. They show up when there's a lack of professionalism and basic respect for fellow humans.
I've seen the exact same thing on a company that went from 5 to 50 employees in a similarly short time frame.
The issue happens if you start with a friend group without decent structures or leadership "because we are friends/anyway". This works if you got 5 people but it doesn't if you have 50 or 150. Because you don't just have friends who are enthusiastic about the mission there, but you have to fill the ranks with people who actually want to treat this like a job. Now the "bro" culture starts to fall apart.
With this size you start to get real issues at work that need to be handled with a correct structure, which you don't have because senior management still feels this is just a startup full of bros.
Bros don't mind working 60 or even 80h/week, every week, because of the mission. Employees do mind. So now you have a workload designed for 60h/week per employee that is shouldered by a 40h/week employee. So either they work 60h (probably without compensation for the overtime) or they cut corners and deliver crap quality.
Same with the way people interact with each other. Bros don't mind some rough jokes, but employees usually don't like it that much if their real concerns get brushed aside with the suggestion to maybe "calm your tits".
When going from startup to real company, you need to make big changes to the structure and work culture. If you don't, an LMG ensues.
Also, and this is key, Linus comes from the boom PC hardware market of the late 90s and early to mid 2000s. He learned at the feet of amoral cowboys in an industry that was peaking right before critical mass. He has only seen bad behaviour rewarded and bad actors escaping consequences. And he grew a brand based on being an irresponsible kid who would say literally anything to get views. As authentic as he may seem remember what he learned and how he learned and most importantly who from. His CEO is one of those amoral cowboys.