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Amateur needs to regain access to their Google account without access to their recovery mobile phone (lemmy.radio)

submitted 2 days ago by vk6flab@lemmy.radio to c/techsupport@lemmy.world

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cross-posted from: https://lemmy.radio/post/6473282

One of our fellow amateurs needs help to recover their Google account. They have the credentials, but no longer have access to their recovery phone number.

Does anyone have any suggestions on how to proceed? My Google-fu is only unearthing unhelpful forum posts without any firm process described by Google.

Anyone have any links or contacts?

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[–] Wintry@lemmy.blahaj.zone 2 points 2 days ago

This is the procedure I believe https://support.google.com/accounts/troubleshooter/2402620?sjid=680407480447226391-NA#ts=2402554