this post was submitted on 17 Mar 2025
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42
Impact of AI on White Collar Indian Work: An Analysis of ‘Bullshit Jobs’. (www.techpolicy.press)
submitted 3 days ago by Tea@programming.dev to c/technology@lemmy.world
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Earlier this year, India released its annual Economic Survey. Interestingly, the 2024-25 Economic Survey has a chapter titled ‘Labour in the AI Era: Crisis or Catalyst’. The Chapter takes a realistic stock of AI adoption trends and forecasts. It concludes that “estimates about the magnitude of labor market impacts (by AI) may be well above what might actually materialize.” Given the nascent stage of AI development and deployment, the National Economic Survey refrains from deterministically predicting the impact of AI on the labor market.

However, the survey poses an important question worth considering: “What were the problems in the world that demanded AI as the answer?” In other words, is AI a solution in search of a problem?”. This question is to be read in light of India’s unemployment crisis. The International Labor Organization’s India Employment Report 2024 revealed that the proportion of educated youth who are unemployed doubled from 35.2% in 2000 to 65.7% in 2022. The trend of AI adoption raises alarms about automating jobs, especially white-collar jobs. In October 2024, it was reported that Indian fintech company PhonePe laid off 60% of its customer support staff over the past five years as part of a shift to AI-powered solutions.

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[–] ThePowerOfGeek@lemmy.world 7 points 3 days ago

Interesting article. It fits beyond the recent trend of AI and into slightly more traditional automation. It also covers some good concepts on job categorizations in general.

The ultimate point seems to be that AI-driven job automation is just a subtle evolution on general white-collar job automation that has been happening for 30+ years. And that makes a lot of sense. Although generative AI is expanding that automation into other areas beyond office and some manufacturing job roles.