360
Microsoft wouldn't look at a bug report without a video. Researcher maliciously complied.
(go.theregister.com)
This is a most excellent place for technology news and articles.
Problem starts earlier in life. I know someone who is a teacher in lower school. Ask the kids to make a presentation and literally in 90 seconds you will have a PowerPoint with 15 slides full of pictures and embedded video. Ask them to write one slide of text and they'll struggle to put three sentences together.
Reason is pretty simple, a lot of the parents never read to their kids. They grew up on iPads. Video is the medium they are accustomed to. And so they struggle with written information.