this post was submitted on 09 Apr 2025
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I found an open source replacement for Lightroom that finally worked (others I tried crashed loading my raws). While testing it, my subscription renewed (I can take criticism that I should have known and cancelled before renewal, but..) I then tried cancelling right after, but Adobe only gives a grace period on first purchase, not renewals. If subscription automatically charges, that money is gone.
They've gotten a lot of heat for that over the years. I can't believe it's even legal honestly.
i'm pretty sure it's not, since if you get through their bullshit AI assistant and talk to a human they can just undo it without a fuss if it hasn't been too long since you've been charged
i'm guessing they're counting on people just giving up whilst defending themselves with "Your Honour people can technically do that, see they just need to contact support :)" all whilst desperately trying to hide that option so you give up and let them have your money
I had googled for it and saw people say they tried support and couldn't get it, so I didn't myself, but I guess I should have tried anyway.
nonono, go back there is a way. you have to battle through their FAQ, and then their AI assistant, when you finally arrive at the point of talking to a human being then they might be able to just undo that for you, i don't know if there's a deadline for giving back money after you've been charged, but if it was a day or two ago i'm sure it's not too late
it worked for me with adobe and netflix, they barely even asked why aside from what is required of them "why r u leaving i need it for a survey" type of thing. it's a sleazy move to hide that you can get your money back, they try to squeeze just a little bit more out of you, but you if embrace your inner Karen there's a chance!
Might be too late now. That was last summer ago. Good to know though.
yeah alright that's probably too late lmao
What is the FOSS replacement that you chose?
RawTherapee. I had to pull it up again. I think DarkTable is the one that crashed on me. https://www.rawtherapee.com/
Which one do you use? Lightroom is the only adobe product that I still use.
RawTherapee. I had to pull it up again. I think DarkTable is the one that crashed on me. https://www.rawtherapee.com/