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What is an absurdity that has been normalized by society?
(midwest.social)
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this post was submitted on 24 Aug 2023
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Asklemmy
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In some of those countries, it's not really a choice. Like, WhatsApp is the only way of contacting a company's customer care (via chat bots that run on it), colleges and universities may have study groups on it and teachers may hand out notes etc in those groups, also apparently it's also the only way to contact even some government agencies.
it's a shame.
I know, I'm from those countries. Like I said, we used other IM apps before WhatsApp came along, and if something changes we can use a new app. WhatsApp currently leads the market due to the network effect, but it doesn't have us 'by the balls'.
(Though the most likely successor would be WeChat, which is arguably much much worse in many ways)
Do you require WhatsApp to contact certain government agencies? Do you require WhatsApp to get access to customer support? Do you require WhatsApp to get access to lecture notes? No? Then you're not from one of those countries.
Yes, yes and yes. Yes I'm from one of those countries
Which means you can't really switch to other apps then, which means Meta has you by the balls.
I suppose that depends on your definition of by the balls. Like I said, it's not difficult for everybody to switch if they piss everyone off. On average people here have 2-3 IMs installed.
That's the thing though, they have been pissing everyone off for over a decade now, going back to the days when Facebook introduced the algorithmic feed/timeline thing, and then with the promoted posts, and the Cambridge Analytica scandal, the data harvesting and ads and blatant privacy violations. They're one of the scummiest organisations out there and yet you all keep using it's products and happily whoring yourselves out to Meta. Sure you can switch in theory, so what are y'all waiting for? There's plenty of reasons to switch, plenty of decent alternatives too. The truth is, you can't really switch. You don't have a choice.
If you think you've got a choice, I dare you to uninstall WhatsApp for a month or two, and see if you're able to get by without any issues. Then you'll know why I said they they have you by the balls - basically, you're a hostage, a slave. You really have no choice, no freedom, even if you've got other apps installed. You may convince your friends and family to switch, but do you really think the thousands of companies, government agencies etc will just switch for no good reason? Will they make new chat bots for the alternative apps? Will they develop new SoPs/documentation for their internal staff, spend time and money on marketing and advertising the new way of contacting them? Waiting for Meta to do something major to piss everyone off may never happen - Meta isn't that foolish, and as people get more and more used to Meta's products and their way of doing things, they get more and more entwined into the ecosystem and they'll find it even more harder to leave. If everyone's going to wait for everyone else to switch, then no one will switch.