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Haveno/RetoSwap: Received bank transfer from a different account. What to do? (self.haveno)

submitted 2 months ago* (last edited 2 months ago) by hetzlemmingsworld to c/haveno@monero.town

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Hello, for example other trade party sent me SEPA bank transfer in correct amount, maybe even mentioning their name in a transfer note (matching their name in RetoSwap trade details), but the sending account number is different from what they have in RetoSwap.

Please kindly tell me what to do, all the cases and how to handle these cases and ideally why?

For example I can copy paste the transfer detail to the chat and ask the trade party if this transfer is theirs. And if they confirm, I can mark the money as received assuming it causes no risk for me. But what if the party does not respond and the allowed trade time-frame expires?

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[–] admin@monero.town 1 points 3 days ago

Or it is 100% safe for me to accept such suspicious/non-matching trade?

Usually you should be fine, especially with wise it is often some kind of business account with multiple IBANS and names, but there of course isn't a 100% guarantee, there isn't for any payment method besides crypto. Again, if you suspect something is not quite right, ideally tell your trade partner before they send anything, that you'd like to cancel the trade and why.