Trying to migrate from the world instance but even after resetting my password I can't log in (lemmy.world)

submitted 1 year ago* (last edited 1 year ago) by KidsTryThisAtHome@lemmy.world to c/support@lemm.ee

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I'm not sure if I ever verified my email or not but I reset my password and it looks like it goes through but I can't log in, any advice? Thanks in advance! Edit: searched through my emails and doesn't look like I ever got a verification email, or if so I can't find it. I originally tried to make this account a few months ago. Typing in the correct password brings me back to the lemm.ee homepage but I'm not logged in (log in is still in the top right), and using the wrong password tells me "invalid password"

SOLVED! Thanks sunaurus!

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[-] Raisin8659@monyet.cc 2 points 1 year ago

Also for the native app, try logging in without the extension, I had problems with some extension before.

[-] KidsTryThisAtHome@lemmy.world 2 points 1 year ago

I'm on firefox, I don't think I'm using any extensions... or is there something else?

[-] Raisin8659@monyet.cc 2 points 1 year ago

Yeah, I am on Firefox too. The specific extension I had problem before was MalwareByte, which had some problems with some instances, probably relating to the languages that instance supported. So, now when I have some unexplained problems, I try performing that function using a non-cognito windows with few or no extensions.

this post was submitted on 01 Sep 2023

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