So irritating, you find exactly the thread about your issue,
You ask for the answer, but they close it instead !!
So everyone else is going to end up here, with no voice, no way to even say "hey you jannie why you'd close are thread, do you have a learning disability" ?
How often do you end up mute in those top threads.
And they wonder why public forums are dying !
That's the only thing that I've ever been able to think of, that mods don't like it so they end it - that they have some sort of "engagement" metric for new threads so why have an old one that is active when we could start a new one. At the very least a mod could say "Start a new thread, I'll update this one with a link to the new one for people who stumble on this later.