this post was submitted on 11 Aug 2025
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SOLVED - THANKS EVERYONE

I have been hoping to figure this out by myself and a lot of reading, but so far I've either missed the obvious or something is blocking access. While searching, I've found a lot of threads and GitHub posts with similar issues, but none seem to apply for me, that I could find.

I have installed proxmox and docker etc. Following a couple of videos, initially I had Debian 12, then Nix and now Ubuntu, I get the same error every time.

I cannot access immich from web browser or my phone app. I can access and setup via localhost:2283

I am completely stumped as to where I should now be looking, would love if anyone could help me.

EDIT:

WOW!!! I wasn't expecting fast answers nor as many on Lemmy.

🤯

Thanks everyone for replying. Unfortunately I get the same error with or without /API at the end. I know it's something I'm doing/not doing, but I don't know what. I was hoping to learn by teaching myself as I went along, but this has me stumped.

NEW EDIT:

Thank you everyone. I am able to access the Immich app now. I was using the incorrect IP address. I was using my 'public IP address'. As a few mentioned, I used the command ip a in terminal and it gave me my public IP address, but further down another IP address that I hadn't seen before, and that one worked. beginning with 192.168

Again a huge thanks to everyone, Lemmy here was a great help and I found replies and information a great help. :D I am chuffed to bits, but very tired, and a bit worried about what lays ahead for me with what else I may get stuck on, as that seemed like something I probably should have figured out... But if I didn't know, I couldn't..

Immich is now 'building the timeline' after succesfully logging in, and I am looking forward to learning more tomorrow and hosting other apps. Also checking out the scripts for proxmox.

Goodnight all :)

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[–] UnpledgedCatnapTipper@lemmy.blahaj.zone 2 points 5 days ago (1 children)

Is the IP address you're trying to connect to correct? It'll either be one assigned by Docker, or it'll just the the IP address of your host machine.

On your Ubuntu host, type "ip addr" (no quotes) in the terminal and try that address. If you have not configured the Ubuntu host's IP address to be statically assigned, or set up a DHCP reservation for that address you should do that as well so the address doesn't change in the future.

[–] Babalugats@feddit.uk 2 points 5 days ago (1 children)

Thanks, I got in using the IP that appeared on that list (Not my public IP address) I am in the app now. Thanks again, I am going to go to bed now, and hopefully ready to try and get it working when I am outside the network tomorrow.

For that, you'll need to either have it behind a reverse proxy and port forward appropriately that way, or port forward directly to the IP address you're using now.