People of Color

Those ideas include automatically creating a ticket with IT for equipment issues or generating suggestions for a substitute when a barista calls out of work,

(from the article you linked about Starbucks) - just seems more of the same to me, with the bonus possibility of hallucinations, though tech not working correctly has been a thing since tech itself has existed, like The Wheel. So long as the barista still makes coffee, I have a hard time seeing an AI assistant as "revolutionary" or "transformative"? A couple of recipes written with a marker on a whiteboard seems like it could accomplish most of the same set of tasks, and similarly the scheduling of workers taking time off...

Now job applications you got me on, that really does sound like something that has transformed the entire industry, and very much not in a good way, sigh:-(. Although was that really "AI" that did that, vs. the shittiness of the management? Anyway AI prompted it so yeah, I have to yield that one, even if unfortunately not in the direction that AI made something "better", bc of some property inherent within AI itself, like if it actually functioned as sold (and paid for) where it would connect people hiring to those wanting to be hired in a "better" fashion than previously.

Though misinformation is not unique to AI: Faux News did it daily for decades without the help of AI or barely needing computers even. In fact the Founding Fathers of the USA warned about opening up voting to "the masses" (like without a test for suitability to engage in responsible citizenry type activities, including voting but also just so happening to be aware of what branches of government exist in the first place), so it definitely predates computers, technology, and if we look in the natural world, probably predating even multicellular lifeforms (in fact prions might have messed up proteins even before that early beginning). None of which takes away how truly shitty things are about to become when video "evidence" can be easily faked by a handheld device - that will be transformative for sure, eventually as it becomes more widely used.

But in the meantime baristas still just make coffee, and I doubt they much care what buzzwords managers use to describe why they are claiming that they are going to all be fired:-(.