Facepalm

I wish this wasn't hitting the nail on the head.

My workplace uses VPN and 'digital' printers so you can just scan your badge at any printer to get your documents. Except, the network is basically held together with hopes and dreams so a common issue is network just won't see the printer or lose the configuration and basic users can't fix it. IT guys have sent me three different sets of instructions how to fix it, none of them work, and one of them got me flagged by offsite IT for trying to do something malicious. So now when anyone asks for help printing a document I just tell them to keep trying a different computer until they get one that works.